Return & Exchange Policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns
Accept returns for defective products only. Please contact us by email to explain the reason for the return, and attach photos or videos of the fault. We will provide you with the most convenient return address,the shipping cost will be borne by us.

Exchanges
Not accepted

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at :